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What is the window arrival time for the cleaning team?The cleaning team has an arrival window, meaning they may arrive within an estimated time frame. The wait time is typically 1- hour, depending on the schedule.
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Do you provide cleaning services in buildings or apartments on higher floors?Yes, we provide cleaning services in buildings and apartments, including those on higher floors, such as the third floor. If special equipment is required to access the area, we can accommodate that, but please note that the price may vary depending on the complexity of the job.
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What is your cancellation policy?Please note that a $75 cancellation fee will apply for cancellations made within 24 hours of the scheduled appointment or if no one is present at the time of service.
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